YAMZ WORLD SHOP FAQ’s

Do you offer a return policy?

YAMZ World offers a 14-day return policy for online apparel purchases. All other sales are final. It must be 14 days from the date the package was received. Please send us an email (yamzcreative@gmail.com) with your order number / product you wish to return - and we will provide further instruction. Returns come at your expense, as a small brand, we do not have the facilities or logistics to offer free returns. Returned items must be in perfect condition and with this original packaging intact, otherwise they will be refused. We offer only store credit on returned items. Store credit that is sent via digital code for returned items is valid for 6 consecutive months. As our apparel is printed in small batches, we cannot guarantee any sizes or designs.  

What if my package comes damaged?

We do our very best to protect our pieces for shipping, but postal mishaps are sometimes inevitable. If your package arrives damaged, please email us (yamzcreative@gmail.com) and we will come up with a solution case by case. 

We do not offer customer service through any social media platform. For any inquiries, please email yamzcreative@gmail.com and someone will get back to you within 48 hours. We are a very small team, but are always happy to help. 

YAMZ World In-Person Market Policy 

All sales are final. - No exchanges besides apparel. 

Apparel exchanges must happen the same day and can only be exchanged for a different size. Sizes are not guaranteed. Exchanged items must be in perfect condition and with this original packaging intact, otherwise they will be refused. A YAMZ team member will assess all garment exchanges on a case-by-case basis.